Shipping

United Kingdom

FREE Standard UK Delivery (Royal Mail Signed For 2nd Class) will be applied to all orders over £50.

UK orders will be dispatched 1-2 working days after an order is placed. You will receive a notification email once your order has been shipped. The following delivery times will then apply:

• Royal Mail Signed For 1st Class: Delivery 1-3 business days after dispatch.   
• Royal Mail Signed For 2nd Class: Delivery 3-5 business days after dispatch. 
• Courier Service: Delivery 1-2 business days after dispatch

Please double check your delivery details when finalising your order. We are not liable for any inaccurate delivery information / incorrect addresses and we are not required to refund you.

If you are not at home to receive your delivery and do not rearrange or pick up your delivery within the time allocated by Royal Mail or Courier, you will be charged for re-delivery of your items should they be returned to us or refunded for you order minus the delivery cost.

International 

Please note: Diffusers and Matches cannot be shipped internationally. Please do not add these items to your Cart if you are an international customer as your order will be cancelled. 

International orders will be dispatched 1-2 working days after an order is placed. You will receive a notification email once your order has been shipped. The following delivery times will then apply:

• Europe - Unfortunately we cannot ship to countries in the EU at this time.  
• Rest of World - Royal Mail International Tracked and Signed: Estimated delivery 7-10 business days after dispatch.  

Please double check your delivery details when finalising your order. We are not liable for any inaccurate delivery information / incorrect addresses and we are not required to refund you.

Maximum weight for International Shipments is 2kg. If you are an international customer but are unable to check out your order likely exceeds this weight. Please contact us for a personalised shipping quote in this instance.

Ingredients

CANDLES & WAX MELTS

BAMBOO:

Contains 2,4-Dimethyl-3-Cyclohexene Carboxaldehyde, Alpha-Isomethyl Ionone, Linalool, Linalyl Acetate, Trans-Anethole.

CHADO:

Contains Citronellol, Cyclamen Aldehyde, Hydroxycitronellal, Linalool, Linalyl Acetate, Tetramethyl Acetyloctahydronaphthalenes.

KABUKI:

Contains Eugenol

KAIYO:

Contains 3,5,6,6-Tetramethyl-4-methyleneheptan-2-one, Acetyl cedrene, Benzylsalicylate, Hexyl salicylate, Linalool, Linalyl acetate, alpha-iso-Methylionone, p-t-Butyl-alphamethylhydrocinnamic aldehyde. 

ONSEN:

Contains Eucalyptol, Limonene, Linalyl Acetate.

OKINAWA:

Contains Iso E-Super, Benzyl salicylate, Linalyl acetate, alpha- Methyl-1,3-benzodioxole-5-propionaldehyde, d-Limonene, p-t-Butyl-alpha-methylhydrocinnamic aldehyde.

RYOKAN:

Contains 4-tert-Butylcyclohexyl acetate, Coumarin, alpha-Hexylcinnamaldehyde, d-Limonene.

SAKURA:

Contains Coumarin, Eugenol, Linalool, Linalyl acetate, d-Limonene, p-t-Butyl-alphamethylhydrocinnamicaldehyde.

RAKUYO:

Methyl atrarate, Tetrahydrolinalool, d-Limonene.

REED DIFFUSERS 

KAIYO:

Contains 2,4-Dimethyl-3-cyclohexen-1-carboxaldehyde, 3,5,6,6-Tetramethyl-4-methyleneheptan-2-one, Acetyl cedrene, Hexyl salicylate, Linalool, Linalyl acetate, Methyl atrarate, alpha-iso-Methylionone, p-t-Butyl-alpha-methylhydrocinnamic aldehyde.

OKINAWA:

Contains Benzyl salicylate, Coumarin, Linalool, Methyl atrarate, alpha-Methyl-1,3-benzodioxole-5-propionaldehyde, beta-Pinene, p-t-Butyl-alpha-methylhydrocinnamic aldehyde.

RYOKAN:

Contains 1-(2,6,6-Trimethylcy-clohexa-1,3-dienyl)-2-buten-1-one, Coumarin, Eugenol, beta-Pinene, d-Limonene.

RAKUYO:

Coumarin, Eucalyptol, Methyl atrarate, Tetrahydrolinalool, d-Limonene.

HAND WASH

KAIYO:

Ingredients: Aqua (Water), Sodium Laureth Sulfate, Sodium Chloride, Parfum (Fragrance), Coceth-7, PPG-1-PEG-9 Lauryl Glycol Ether, Cocamidopropyl Betaine, PEG-40 Hydrogenated Castor Oil, Disodium EDTA, Propylene Glycol, PEG-120 Methyl Glucose Trioleate, Methylchloroisothiazolinone, Methylisothiazolinone, Benzyl Salicylate, Linalool, Butylphenyl Methylpropional, Alpha Isomethyl Ionone, CI 19140 (Yellow No.5), CI 17200 (Red No.33)

OKINAWA:

Ingredients: Aqua (Water), Sodium Laureth Sulfate, Sodium Chloride, Parfum (Fragrance), Coceth-7, PPG-1-PEG-9 Lauryl Glycol Ether, Cocamidopropyl Betaine, PEG-40 Hydrogenated Castor Oil, Disodium EDTA, Propylene Glycol, PEG-120 Methyl Glucose Trioleate, Methylchloroisothiazolinone, Methylisothiazolinone, Limonene, Benzyl Salicylate, Butylphenyl Methylpropional, Linalool, Coumarin, CI 19140 (Yellow No.5), CI 17200 (Red No.33)

RYOKAN:
Ingredients: Aqua (Water), Sodium Laureth Sulfate, Sodium Chloride, Parfum (Fragrance), Coceth-7, PPG-1-PEG-9 Lauryl Glycol Ether, Cocamidopropyl Betaine, PEG-40 Hydrogenated Castor Oil, Disodium EDTA, Propylene Glycol, PEG-120 Methyl Glucose Trioleate, Methylchloroisothiazolinone, Methylisothiazolinone, Benzyl benzoate, Citral, Coumarin, Geraniol, Hexyl cinnamal, Limonene, CI 19140 (Yellow No.5), CI 17200 (Red No.33)

RAKUYO:

Ingredients: Aqua (Water), Sodium Laureth Sulfate, Sodium Chloride, Parfum (Fragrance), Coceth-7, PPG-1-PEG-9 Lauryl Glycol Ether, Cocamidopropyl Betaine, PEG-40 Hydrogenated Castor Oil, Disodium EDTA, Propylene Glycol, PEG-120 Methyl Glucose Trioleate, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Coumarin, Limonene, Linalool.

HAND & BODY LOTION

KAIYO:

Ingredients: Aqua (Water), Glycerin, Parraffinum Liquidum (Mineral Oil), Prunus Amygdalus Dulcis Oil, Cetearyl Alcohol, Stearic Acid, Phenoxyethanol, Parfum (Fragrance), Glyceryl Stearate, PEG-20 Stearate, Aminomethyl Propanol, Disodium EDTA, Ethylhexylglycerin, Benzyl Salicylate, Linalool, Butylphenyl Methylpropional (Lilial), Alpha-Isomethyl Ionone

OKINAWA:

Ingredients: Aqua (Water), Glycerin, Parraffinum Liquidum (Mineral Oil), Prunus Amygdalus Dulcis Oil, Cetearyl Alcohol, Stearic Acid, Phenoxyethanol, Parfum (Fragrance), Glyceryl Stearate, PEG-20 Stearate, Aminomethyl Propanol, Disodium EDTA, Ethylhexylglycerin, Limonene, Benzyl Salicylate, Butylphenyl Methylpropional (Lilial), Linalool, Coumarin, Anise Alcohol

RYOKAN:

Ingredients: Aqua (Water), Glycerin, Paraffinum Liquidum (Mineral Oil), Prunus Amygdalus Dulcis Oil, Cetearyl Alcohol, Stearic Acid, Parfum (Fragrance), Phenoxyethanol, Glyceryl Stearate, PEG-20 Stearate, Aminomethyl Propanol, Disodium EDTA, Ethylhexylglycerin, Benzyl benzoate, Coumarin, Hexyl cinnamal, Limonene

RAKUYO:

Ingredients: Aqua (Water), Glycerin, Paraffinum Liquidum (Mineral Oil), Prunus Amygdalus Dulcis Oil, Cetearyl Alcohol, Stearic Acid, Parfum (Fragrance), Phenoxyethanol, Glyceryl Stearate, PEG-20 Stearate, Aminomethyl Propanol, Disodium EDTA, Ethylhexylglycerin, Benzyl salicylate, Citral, Citronellol, Coumarin, Limonene, Linalool

Product Safety

CANDLE CARE & SAFETY

WARNING: Always trim the cotton wick to 5mm before lighting to avoid smoking and damage to the glass. On the first burn, always burn for 3-4 hours to ensure an even melt pool. We advise to burn the cotton wick candle for no longer than 3 hours at a time. Ensure the cotton wick is upright, above the wax and central before the wax sets. Never leave a burning candle unattended. Burn candles out of reach of children and pets. Always leave at least 10cm between burning candles. Keep out of drafts. Do not burn candles on or near anything that can catch fire. Only burn the candle on a level heatproof surface. Do not allow the flame to touch the glass. Glass may become hot during use. Extinguish when 5mm of wax remains and do not relight. ​

REED DIFFUSER CARE & SAFETY ​

WARNING: Flammable liquid. Do not light reeds. Do not ingest. Keep out of reach of children and pets. People suffering from perfume sensitivity should be cautious when using this product. Use gloves when handling used reeds. Do not place diffuser directly onto polished, painted, plastic or leather surfaces or on electrical equipment, as accidental spillage may cause damage to certain materials. ​ ​

Flip reeds when you feel the fragrance has faded. Place as central as possible in the chosen room, please note if placed above/near a heat source the diffuser will evaporate quicker. 

WAX MELT & BURNER CARE & SAFETY ​

WARNING: Do not ingest. Remove all packaging and place on a level heatproof surface. Only use an unscented tea light in the burner. Do not over fill the well with wax melts. Only melt the same scented wax melts at one time. Never leave a wax burner unattended. Keep out of reach of children and pets. Do not burn the wax burner on or near anything that can catch fire. Do not touch or move the wax burner when it is on/hot. ​

We advise you to use our Wabi Living Unscented Soy Wax Tea Lights in the Wax Burner. They are designed to be the perfect size for the use in a wax burner, will last much longer and clean burn time than paraffin tea lights which usually give off  an unusual smell. This will give a clean even burn and will enhance your experience of our aromatic wax melt bars.

 INCENSE CARE & SAFETY:

Warning: Do not ingest. Remove all packaging and place on/in an incense holder on a level heatproof surface. When lighting incense always blow the flame out 2/3 seconds after lighting it. Burn incense out of reach of children and pets. Do not burn the incense on or near anything that can catch fire. Do not touch or move the incense when it is burning. Never leave burning incense unattended.